Violence in the Workplace: Reducing Occurrences and Managing the Aftermath, Online Training Format

Read About Recertification and Continuing Education Requirements
  • 1.25 HRCI Credit
  • 1.25 SHRM PDCs
  • 1.5 Georgia CLE Credits
SKU: 380

Violence in the Workplace: Reducing Occurrences and Managing the AftermathAccording to a survey by the National Institute for Occupational Safety and Health, one million workers (18,000 a week) are victims of nonfatal workplace assaults each year, 20 workers are murdered each week, and homicides are the second-leading cause of death on the job, second only to motor vehicle crashes.  Workplace violence is becoming more and more common these days – disgruntled employees going on shooting sprees, estranged spouses attacking or killing one another, people with a grudge against an organization lashing out… Incidents like these cannot always be predicted, and are not 100% preventable.  However, there are ways to significantly reduce acts of violence.

This course provides general information about violence in the workplace, outlines strategies for helping prevent violence, and recommends procedures to follow when a violent incident does occur. 

Managers / Supervisors / Risk Management & HR Representatives & Security Professionals

75 minutes

To help managers and supervisors understand why and how violence occurs in the workplace, to provide suggestions on preventing violence, and to recommend ways to handle violence when it occurs.

After completing this course, the learner will be able to:

  • identify techniques for creating a safe workplace;
  • recognize forms of violence,  including intimidation, threatening remarks and behavior, and abuse;
  • recognize the warning signs of violence, and know how to appropriately intervene;
  • characterize three sources of violence (internal, external, and domestic);
  • outline a contingency plan and procedures to follow after violent incidents occur; and
  • distinguish between effective and ineffective management techniques.

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1. Establishing a Policy

2. Forms of Violence

  • Internal
  • External
  • Domestic

3. Warning Signs

4. Prevention Strategies

5. Threat Assessment and Response Team


  • Sample Violence in the Workplace Policy
  • Violence Assessment Checklist
  • Violence Prevention Checklist

HRCI logo This program has been approved for 1.25 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.  For more information about certification or recertification, visit the HR Certification Institute homepage at

(The use of this seal is not an endorsement by the HR Certification Institute of the quality of this program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.)

The Human Equation is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM- CPSM or SHRM-SCPSM. This program is valid for 1.25 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

The State Bar of Georgia
The State Bar of Georgia has accredited this course for 1.50 hours of Regular CLE credits. For more information about CLE credits, visit The State Bar of Georgia homepage at

Violence in the Workplace: Reducing Occurrences and Managing the Aftermath

Table of Contents

  • Course Objectives
  • Preface
  • Introduction
  • Chapter 1: Creating a Safe Workplace
    • Purpose
      • Page 1
    • Safety Comes First
      • Page 2, 3
    • Effective Techniques
      • Page 4
    • Effective Techniques
      • Page 5, 6
    • Learning Activity
      • Page 7
  • Chapter 2: Forms of Violence
    • How Violence is Exhibited
      • Page 8
    • Sources of Violence
      • Page 9, 10
    • Internal ViolenceWarning Signs
      • Page 11, 12, 13, 14, 15
    • External ViolenceEvaluatingRisk
      • Page 16
    • External ViolenceLimitingRisk
      • Page 17, 18
    • External ViolenceAdministrative Controls
      • Page 19, 20
    • Domestic Violence
      • Page 21
    • Domestic ViolenceWarning Signs
      • Page 22
    • Domestic ViolencePolicyGuidelines
      • Page 23, 24, 25
    • Never Ignore Warning Signs
      • Page 26, 27, 28, 29
  • Chapter 3: Threat Assessment and Response Team
    • Establishing a Team
      • Page 30, 31
    • Threat Assessment
      • Page 32, 33, 34, 35
    • Conducting an Intervention
      • Page 36
    • Conducting an Intervention
      • Page 37
    • Establish aPlan
      • Page 38, 39, 40
    • Post-Incident Response
      • Page 41, 42
    • Learning Activity
      • Page 43, 44
  • Chapter 4: Mismanagement of Workplace Violence
    • EmployersWho Mismanage
      • Page 45, 46, 47
  • Chapter 5: The ADA and Workplace Violence
    • Page 48, 49
  • Chapter 6: A Violence Free Workplace
    • Page 50, 51, 52
  • Chapter 7: Conclusion
    • Page 53
  • Chapter 8: Quiz
    • Page 54
  • Quiz (multiple choice)
  • Chapter 9: Time to Review
    • Page 55

Student Benefits

Students and employees who take the Violence in the Workplace: Reducing Occurrences and Managing the Aftermath course will enjoy:

 Course FeaturesIncludedComments
HRCI Recertification Credits
1.25 HRCI Recertification Credit(s).
SHRM PDC Credits
1.25 SHRM PDC Credit(s).
CAM Credits
0.00 CAM Credit(s).
Florida Bar CLE Recertification Credits
0.00 Florida Bar CLE Recertification Credit(s).
Florida Bar CLE Ethics Recertification Credits
0.00 Florida Bar CLE Ethics Recertification Credit(s).
State Bar of Georgia CLE Recertification Credits
1.50 State Bar of Georgia CLE Recertification Credit(s).
State Bar of Georgia CLE Ethics Recertification credits
0.00 State Bar of Georgia CLE Ethics Recertification credit(s).
FL CE 2-20 Credits
0.00 FL CE 2-20 Credit(s).
Unlimited 1 Year Access
The Human Equation's courses may be accessed and reviewed as many times as you wish even after completion.
90 Days Money Back Guarantee
The course must not be completed.
Friendly and Knowledgeable Customer Service
M-F from 8:00am to 4:30pm.
Table of Contents
Allows you to jump directly to slides and chapters that you have already viewed.
21 pictures/illustrations.
Interactive Learning Activities
2 interactive learning activities.
Audio Narration
50 audio narrations.
Supporting Documents
3 supporting documents.
Case laws
3 case laws.
12 definitions.
Questions and Answers
5 questions and answers.
Video Clips
0 video clips.
Practice Quiz
0 practice true or false questions and 0 practice multiple choice questions.
Scored Exam
10 exam true or false questions and 0 exam multiple choice questions.
Printable Certificate
The certificate contains your name, completion date, and the certification organization's ID which you will need to claim your credit(s).
Customizable Settings
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Training Manager Benefits

Managers and supervisors who purchase The Human Equation's courses to train their employees will enjoy:

 Learning Management System FeaturesIncludedComments
Convenient User Creation and Management
Hierarchy-tree based management
Downloadable spreadsheets.
Course Scheduling
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Automated Email Reminders
Due date reminders.
Convenient Course Assignments
Single or multiple user course assignments.
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