According to a survey by the National Institute for Occupational Safety and Health, one million workers (18,000 a week) are victims of nonfatal workplace assaults each year, 20 workers are murdered each week, and homicides are the second-leading cause of death on the job, second only to motor vehicle crashes. Workplace violence is becoming more and more common these days – disgruntled employees going on shooting sprees, estranged spouses attacking or killing one another, people with a grudge against an organization lashing out… Incidents like these cannot always be predicted, and are not 100% preventable. However, there are ways to significantly reduce acts of violence.
This course provides general information about violence in the workplace, outlines strategies for helping prevent violence, and recommends procedures to follow when a violent incident does occur.
Managers / Supervisors / Risk Management & HR Representatives & Security Professionals
TIME TO COMPLETE
To help managers and supervisors understand why and how violence occurs in the workplace, to provide suggestions on preventing violence, and to recommend ways to handle violence when it occurs.
After completing this course, the learner will be able to:
- identify techniques for creating a safe workplace;
- recognize forms of violence, including intimidation, threatening remarks and behavior, and abuse;
- recognize the warning signs of violence, and know how to appropriately intervene;
- characterize three sources of violence (internal, external, and domestic);
- outline a contingency plan and procedures to follow after violent incidents occur; and
- distinguish between effective and ineffective management techniques.
1. Establishing a Policy
2. Forms of Violence
3. Warning Signs
4. Prevention Strategies
5. Threat Assessment and Response Team
- Sample Violence in the Workplace Policy
- Violence Assessment Checklist
- Violence Prevention Checklist
HR CERTIFICATION INSTITUTE
This program has been approved for 1.25 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, visit the HR Certification Institute homepage at www.hrci.org.
(The use of this seal is not an endorsement by the HR Certification Institute of the quality of this program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.)
SOCIETY FOR HUMAN RESOURCE MANAGEMENT
The Human Equation is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM- CPSM or SHRM-SCPSM. This program is valid for 1.25 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.
The State Bar of Georgia
The State Bar of Georgia has accredited this course for 1.50 hours of Regular CLE credits. For more information about CLE credits, visit The State Bar of Georgia homepage at www.gabar.org.
- Course Objectives
- Chapter 1: Creating a Safe Workplace
- Chapter 2: Forms of Violence
- How Violence is Exhibited
- Internal ViolenceWarning Signs
- External ViolenceEvaluatingRisk
- External ViolenceLimitingRisk
- External ViolenceAdministrative Controls
- Domestic ViolenceWarning Signs
- Domestic ViolencePolicyGuidelines
- Never Ignore Warning Signs
- Chapter 3: Threat Assessment and Response Team
- Conducting an Intervention
- Conducting an Intervention
- Chapter 4: Mismanagement of Workplace Violence
- Chapter 5: The ADA and Workplace Violence
- Chapter 6: A Violence Free Workplace
- Chapter 7: Conclusion
- Chapter 8: Quiz
- Quiz (multiple choice)
- Chapter 9: Time to Review