The Economic and Organizational Impact of Stress in the Workplace, Online Training Format

SKU: 621

The Economic and Organizational Impact of Stress in the WorkplaceMost people agree that stress can be dangerous to your health.  Even medical doctors cannot deny the havoc that excessive stress can wreak on a person’s mental and physical health.  And not only does stress affect our personal lives, it also affects our professional lives.  In fact, according to a study by Northwestern National Life, one-fourth of employees view their jobs as the number one stressor in their lives.

This course discusses how stress can ultimately impact our performance and productivity through the excessive pressures and expectations that our jobs demand.   It focuses on how to identify factors that contribute to stress at work, what the consequences of stress are, and how to control and minimize the effects of stress.

Managers/Supervisors/Risk Management & HR Professionals

75 minutes

To increase managers’ and supervisors’ knowledge of factors that contribute to stress in the workplace, to demonstrate the consequences that stress can have on your company, and to help you control and minimize the negative effects of stress in your workplace. 

After completing this course, the learner will be able to:

  • define stress and dispel misconceptions about stress;
  • identify and describe the causes of stress;
  • discuss the physical, psychological, behavioral, and organizational effects of stress; and
  • summarize the three most effective responses to stress (a stress management program, improving workplace conditions, and the responsibility of managers and supervisors).

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  1. What is Stress?
  2. Sources of Stress
  3. Reactions to Stress
  4. Organizational Consequences of Stress
  5. Effective Ways to Handle Stress

HRCI logo This program has been approved for 1.25 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.  For more information about certification or recertification, visit the HR Certification Institute homepage at

(The use of this seal is not an endorsement by the HR Certification Institute of the quality of this program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.)

The Human Equation is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.25 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

The Economic and Organizational Impact of Stress in the Workplace

Table of Contents

  • Course Objectives
  • Preface
  • Introduction
  • Chapter 1: What is Stress?
    • Definition
      • Page 1
    • Misconception
      • Page 2, 3
  • Chapter 2: What Causes Stress?
    • Lack of Control
      • Page 4
    • Lack of Predictability
      • Page 5
    • Unclear Expectations
      • Page 6
    • Job Demands
      • Page 7
    • Organizational Factors
      • Page 8, 9
    • Environmental Conditions
      • Page 10, 11
    • Violence
      • Page 12
    • Individual Factors
      • Page 13, 14, 15, 16, 17
  • Chapter 3: Effects of Stress
    • Physical Effects
      • Page 18
    • Psychological Effects
      • Page 19
    • Behavioral Effects
      • Page 20, 21
    • Organizational Effects
      • Page 22, 23, 24, 25, 26
  • Chapter 4: Effective Responses to Stress
    • Stress Management
      • Page 27, 28, 29, 30
    • Organizational Change
      • Page 31, 32, 33, 34, 35
    • Manager's Responsibilities
      • Page 36, 37, 38, 39, 40
  • Chapter 5: Conclusion
    • Page 41, 42
  • Chapter 6: Quiz
    • Page 43
  • Quiz (multiple choice)
  • Chapter 7: Time to Review
    • Page 44
  • Chapter 8: Bibliography
    • Page 45