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Preventing and Managing Sexual Harassment: Training Manual for Managers and Supervisors, eBook

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Preventing and Managing Sexual Harassment: Training Manual for Managers and Supervisors (E-BOOK VERSION)Preventing and Managing Sexual Harassment communicates essential information on sexual harassment in a straightforward manner so that enterprises can recognize, prevent, and manage serious threats to their organization. This essential, easy-to-use training tool will help managers and supervisors understand what constitutes sexual harassment in the workplace, distinguish between the myths and facts associated with the topic, and respond in a manner consistent with their employer’s policy if and when they witness or become aware of harassment.

Included is a comprehensive and easily referenced list of commonly asked questions, numerous examples of inappropriate and/or illegal behaviors with information on how managers should address them, and a quiz ensuring that trained supervisors have mastered the material.

TARGET AUDIENCE
Managers, Supervisors, Risk Management and Human Resources Professionals

PURPOSE
To help managers and supervisors understand sexual harassment and identify actions to take when sexual harassment occurs.

FORMS INCLUDED

  • Discrimination Policy, Including Sexual Harassment
  • Initial Incident Report



CONVENIENT ELECTRONIC FORMAT
This is not an online course. This is an e-book that you can download to your computer. You will need the Adobe Acrobat Reader to read this document. You can obtain the Reader for free from the Adobe website.


Preventing and Managing Sexual Harassment: Training Manual for Managers and Supervisors (E-BOOK VERSION)

Table of Contents

INTRODUCTION
page 1

WHAT IS SEXUAL HARASSMENT?
page 2
Sexual Harassment: A Form of Discrimination
page 2

Myths and Facts about Sexual Harassment
page 2

Definition of Sexual Harassment
page 5

Two Categories of Harassment
page 5

Quid Pro Quo Harassment
page 5

Tangible Employment Action
page 6

Examples of Tangible Employment Action
page 6

When No Tangible Employment Action Occurs
page 7

Hostile Work Environment Harassment
page 7

Reasonable Person Standard
page 7

Employer Liability for Harassment by a Supervisor
page 8

Opinion Text
page 9

Employer Liability for Harassment by a Co-Worker
page 10

Employer Liability for Harassment by a Non-Employee
page 10

Case Law
page 11

Protection from Retaliation
page 12


RECOGNIZING SEXUAL HARASSMENT
page 14
The Difference between Fun and Sexual Harassment
page 14

Verbal Conduct
page 15

Non-Verbal Conduct
page 15

Physical Conduct
page 15

Perceptions Vary
page 17


PREVENTION, RESPONSE, AND RESPONSIBILITY
page 18
Employer and Supervisor Responsibility
page 18

Always Take Action
page 20

Respond Immediately
page 20

What Not to Do
page 21

How to Handle the Complainant
page 21

Six Main Steps of Action
page 23

Conducting an Investigation
page 23

False Accusations
page 25

He Said, She Said
page 25

Confidentiality
page 26

Dating Relationships
page 26

Employee Responsibility
page 27

Organizational Consequences of Sexual Harassment
page 28

Individual Consequences of Sexual Harassment
page 28


HANDLING EMPLOYEE COMPLAINTS
page 29
How to Respond to Different Types of Incidents
page 29


COMMON QUESTIONS AND ANSWERS
page 32

CASE STUDIES
page 36
Case Study #1: Frank, Jason, and Pamela
page 36

Case Study #2: Terry and Sam
page 38

Case Study #3: Andrew and Marla
page 40


CONCLUSION
page 46

SEXUAL HARASSMENT QUIZ
page 47
Questions
page 47

Answers and Evaluative Feedback
page 53


RECEIPT AND ACKNOWLEDGMENT
page 57

Appendix A: Discrimination Policy, Including Sexual Harassment

Appendix B: Initial Incident Report