Managing Diversity in the Workplace, Online Training Format

Read About Recertification and Continuing Education Requirements
  • 1.75 HRCI Credits
  • 1.75 SHRM PDCs
  • 2.0 Florida CLE Credits (2.0 Ethics)
  • 2.0 Georgia CLE Credits (2.0 Ethics)
SKU: 378

Managing Diversity in the WorkplaceDynamic changes in the demographic makeup of the U.S. work force are significantly challenging organizations today.  As recently as 1985, the American labor force was made up predominantly of white men.  Over the past 30 years, however, women and other minorities have dramatically increased their presence in the workplace.The broad variety of personalities and perceptions available in workers, if managed properly, can present great opportunity and enrichment to the workplace.

Managers, supervisors, and senior-level employees who are involved in diversity initiatives

90-105 minutes

To increase the manager's, supervisor's, and senior-level employee's knowledge and awareness of diversity issues and identify ways to promote diversity in the workplace.

After completing this course, the learner will be able to:

  • define diversity and list the primary and secondary influences that shape human differences;
  • report on the benefits of diverse working groups, including enhanced problem-solving and adaptability;
  • explain how people's perceptions and resistance to change create challenges for diversity in the workplace;
  • describe programs and initiatives that promote diversity in the workplace;
  • present specific diversity exercises that organizations can incorporate into team meetings or other employee functions;
  • develop and communicate an anti-discrimination policy;
  • list guidelines to follow that help protect an organization from legal claims of discrimination; and
  • recognize several instances of discriminatory practices in the workplace

If you're not completely satisfied with the quality of our courses, we will refund your money - guaranteed. Click here for detailsTOPICS COVERED

  1. Definitions and Perceptions
  2. Primary and Secondary Influences
  3. Better Quality Solutions
  4. Resistance to Change
  5. Managers as Role Models
  6. Diversity Management Programs
  7. Diversity Initiatives
  8. Measurement and Evaluation
  9. Discrimination
  10. Anti-Discrimination Policy
  11. Protection from Legal Claims
  12. Diversity Scenarios


  • Doves or Hawks: Individual Conflict Styles
  • Words of Wisdom
  • Tell Me Yours, I’ll Tell You Mine
  • Diverse Team Actions That Make a Difference

HRCI logo This program has been approved for 1.75 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.  For more information about certification or recertification, visit the HR Certification Institute homepage at

(The use of this seal is not an endorsement by the HR Certification Institute of the quality of this program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.)

The Human Equation is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.75 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

The Florida Bar
The Florida Bar’s Board of Legal Specialization and Education has accredited this course for 2.0 hours of general Continuing Legal Education (CLE) Credits, including 2.0 Ethics credits. For more information about credit hours, visit the Florida Bar homepage at

The State Bar of Georgia
The State Bar of Georgia has accredited this course for 2.0 Regular Continuing Legal Education (CLE) credit hours, including 2.0 Ethics credit hours. For more information about CLE credits, visit The State Bar of Georgia homepage at

Managing Diversity in the Workplace

Table of Contents

  • Course Objectives
  • Preface
  • Introduction
  • Chapter 1: What is Diversity?
    • Definition
      • Page 1
    • Definition
      • Page 2, 3, 4
    • Primary Influences
      • Page 5
    • Secondary Influences
      • Page 6
    • Perceptions
      • Page 7, 8
  • Chapter 2: Benefits of Diversity
    • Better Quality Solutions
      • Page 9, 10
    • Adaptability
      • Page 11, 12
  • Chapter 3: Challenges of Diversity
    • Resistance to Change
      • Page 13, 14, 15, 16
  • Chapter 4: Promoting Diversity
    • Managers as Role Models
      • Page 17, 18
    • Diversity Management Programs
      • Page 19
    • Diversity Initiatives
      • Page 20, 21
    • Mentoring
      • Page 22, 23
    • Mentoring
      • Page 24
    • Committees
      • Page 25
    • SupportGroups
      • Page 26
    • Taskforce
      • Page 27
    • Diversity Training
      • Page 28, 29, 30, 31, 32, 33, 34
    • Evaluation and Measurement
      • Page 35, 36
  • Chapter 5: Discrimination
    • Changing Behaviors
      • Page 37
    • Anti-Discrimination Policy
      • Page 38, 39
    • Prevention
      • Page 40
    • Protection from Legal Claims
      • Page 41
    • Protection from Legal Claims
      • Page 42, 43, 44
  • Chapter 6: Learning Activity Scenarios
    • Page 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73
  • Chapter 7: Conclusion
    • Page 74
  • Chapter 8: Quiz
    • Page 75
  • Quiz (multiple choice)
  • Chapter 9: Time to Review
    • Page 76

Student Benefits

Students and employees who take the Managing Diversity in the Workplace course will enjoy:

 Course FeaturesIncludedComments
HRCI Recertification Credits
1.75 HRCI Recertification Credit(s).
SHRM PDC Credits
1.75 SHRM PDC Credit(s).
CAM Credits
0.00 CAM Credit(s).
Florida Bar CLE Recertification Credits
2.00 Florida Bar CLE Recertification Credit(s).
Florida Bar CLE Ethics Recertification Credits
2.00 Florida Bar CLE Ethics Recertification Credit(s).
State Bar of Georgia CLE Recertification Credits
2.00 State Bar of Georgia CLE Recertification Credit(s).
State Bar of Georgia CLE Ethics Recertification credits
2.00 State Bar of Georgia CLE Ethics Recertification credit(s).
FL CE 2-20 Credits
0.00 FL CE 2-20 Credit(s).
Unlimited 1 Year Access
The Human Equation's courses may be accessed and reviewed as many times as you wish even after completion.
90 Days Money Back Guarantee
The course must not be completed.
Friendly and Knowledgeable Customer Service
M-F from 8:00am to 4:30pm.
Table of Contents
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1 pictures/illustrations.
Interactive Learning Activities
5 interactive learning activities.
Audio Narration
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Supporting Documents
4 supporting documents.
Case laws
1 case laws.
15 definitions.
Questions and Answers
20 questions and answers.
Video Clips
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Practice Quiz
5 practice true or false questions and 7 practice multiple choice questions.
Scored Exam
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Printable Certificate
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Training Manager Benefits

Managers and supervisors who purchase The Human Equation's courses to train their employees will enjoy:

 Learning Management System FeaturesIncludedComments
Convenient User Creation and Management
Hierarchy-tree based management
Downloadable spreadsheets.
Course Scheduling
Customizable start dates and due dates.
Automated Email Reminders
Due date reminders.
Convenient Course Assignments
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Customized Learning Environment
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Enterprise Discounts
Significant wholesale discounts available for enterprises.
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