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Hospitality Security: Securing the Premises against Robbery and Theft, Online Training Format

SKU: 321
$11.88

Hospitality Security: Securing the Premises against Robbery and TheftAs cash-intensive businesses with higher-than-average employee turnover, hospitality establishments are particularly vulnerable to both robbery and employee theft, sometimes leaving even well-patronized establishments in the red. But establishment operators and their management staff, through a combination of procedural and technological interventions, can do much to secure their businesses against the threats of robbery and theft; they must also have a trained staff that knows how to respond in the event that a crime does occur on the premises. This course instructs operators and managers in effective policies, practices, and measures that they can readily implement to ensure the security of their establishments, employees, and patrons (Discounts are available for Enterprise Training by calling us at 1-800-521-9667).

TARGET AUDIENCE
Managers and supervisors of hospitality establishments

TIME TO COMPLETE
75 minutes

PURPOSE
To teach managers and supervisors of hospitality establishments how to reduce the risk of robbery and employee theft.

LEARNING OBJECTIVES
After completing this course, the learner will be able to:

  • identify the potential risks hospitality establishments face of robbery and employee theft;
  • implement policies and procedures for reducing and/or preventing the risk of robbery;
  • implement and instruct employees in the correct procedures to follow during and after a robbery; and
  • implement policies and procedures that can prevent or reduce employee theft.


If you're not completely satisfied with the quality of our courses, we will refund your money - guaranteed. Click here for detailsTOPICS COVERED

  1. An Overview of Hospitality Establishment Security Risks
  2. Developing and Implementing a Security Policy
  3. Securing the Interior and Exterior of the Premises against Robbery
  4. Procedures that Minimize the Risk of Robbery
  5. Responding to Robbery
  6. Preventing Employee Theft



FORMS INCLUDED
Witness Description Form


Hospitality Security: Securing the Premises against Robbery and Theft

Table of Contents

  • Chapter 1: Instructions
    • Page 1
  • Course Objectives
  • Chapter 2: Introduction
    • Page 2, 3
  • Chapter 3: An Overview of Hospitality Industry Risks
    • Page 4
    • Mitigating Risk
      • Page 5, 6
    • Security Risk Factors for Hospitality Establishments
      • Page 7
    • Robbery and Theft Risk Factors
      • Page 8, 9, 10
    • Improving Security: Build a Crisis Prevention Team
      • Page 11, 12
    • Improving Security: Develop Effective Policies
      • Page 13, 14
    • Improving Security: Implement Policies and Procedures
      • Page 15
    • Improving Security: Monitor Compliance with Policies and Procedures
      • Page 16
    • Improving Security: Upgrade Equipment and Facilities
      • Page 17, 18, 19
  • Chapter 4: Security Measures for Hospitality Establishments
    • Page 20
    • Robberies of Hospitality Establishments
      • Page 21
    • Consult Law Enforcement
      • Page 22
    • Practice Safe Opening and Closing Procedures
      • Page 23
    • Develop and Enforce Safe Cash Handling Procedures
      • Page 24
    • Keep Cash-on-Hand to a Minimum
      • Page 25, 26
    • Limit Access to Cash
      • Page 27
    • Special Types of Safes
      • Page 28
    • Precautions When Making Bank Deposits
      • Page 29, 30, 31
    • Interior Security Measures
      • Page 32, 33
    • Use Electronic Security Devices Properly
      • Page 34
    • Publicize Electronic Security Measures
      • Page 35
    • Use Real Security Devices
      • Page 36
    • Use Alarms
      • Page 37
    • Use a Silent Alarm
      • Page 38
    • Restrict Access to Silent Alarms
      • Page 39
    • Maintain Visibility
      • Page 40
    • Secure Entry Points
      • Page 41, 42
    • Exterior Physical Security Measures
      • Page 43, 44
    • Exterior Physical Security Measures
      • Page 45, 46
    • Security Measures for Establishments in High-Risk Areas
      • Page 47, 48, 49, 50
  • Chapter 5: Effective Robbery Deterrence
    • Page 51
    • Train Employees to be Vigilant
      • Page 52, 53, 54
    • Greet Patrons with Eye Contact
      • Page 55
    • Check Identification
      • Page 56
    • Staff your Establishment Adequately
      • Page 57, 58
  • Chapter 6: Responding to Armed Robbery
    • Page 59
    • Employee Training
      • Page 60
    • Responding during a Robbery: Don’t Resist!
      • Page 61
    • Responding during a Robbery: Don’t Use Weapons!
      • Page 62
    • Responding during a Robbery: Don’t Startle Robbers
      • Page 63, 64
    • Responding during a Robbery: Follow Instructions
      • Page 65
    • Responding during a Robbery: Don’t Try to Appease
      • Page 66, 67
    • Responding during a Robbery: Use ‘Bait Money’ with Regular Cash
      • Page 68
    • Responding during a Robbery: Activate the Alarm
      • Page 69
    • Responding during a Robbery: Take Cover and Stay Calm
      • Page 70
    • Responding during a Robbery: Observe Closely
      • Page 71, 72, 73, 74, 75, 76
  • Chapter 7: After a Robbery
    • Have an Action Plan
      • Page 77
    • Implement the Action Plan
      • Page 78
    • Don’t Chase the Criminals
      • Page 79, 80
    • Call the Police Immediately
      • Page 81, 82
    • Attend to the Injured
      • Page 83
    • Gather Relevant Information
      • Page 84
    • Gather Relevant Information
      • Page 85
    • Preserve Potential Evidence
      • Page 86, 87
    • Cooperate with Investigators
      • Page 88
    • After a Robbery: Practice Discretion
      • Page 89, 90, 91
  • Chapter 8: Preventing Employee Theft
    • Page 92
    • Bartender Theft
      • Page 93, 94
    • Employee Theft: Kitchen Personnel
      • Page 95
    • Preventing Employee Theft: Screen Applicants Carefully
      • Page 96, 97
    • Preventing Employee Theft: Track Inventory
      • Page 98
    • Preventing Employee Theft: Supervise Employees Closely
      • Page 99, 100
    • Preventing Employee Theft: Make Your Policy on Complimentary Items Clear
      • Page 101
    • Preventing Employee Theft: Monitor Employees’ Arrivals and Departures
      • Page 102
    • Bartender Theft: Prohibit Bartenders from Cashing Out Register Drawers
      • Page 103
    • Preventing Bartender Theft: Control Tip Procedures
      • Page 104
    • Preventing Bartender Theft: Keep Track of Complimentary Drinks
      • Page 105
    • Preventing Bartender Theft: Just Say No to “No Sale”
      • Page 106
    • Preventing Bartender Theft: Check Cash Drawers during Shifts
      • Page 107
    • Preventing Employee Theft: Act Quickly after Detecting Theft
      • Page 108, 109, 110
  • Chapter 9: Conclusion
    • Page 111
  • Chapter 10: Time to Review
    • Page 112
  • Exam (multiple choice)






Student Benefits

Students and employees who take the Hospitality Security: Securing the Premises against Robbery and Theft course will enjoy:

 Course FeaturesIncludedComments
 
HRCI Recertification Credits
 
0.00 HRCI Recertification Credit(s).
 
SHRM PDC Credits
 
0.00 SHRM PDC Credit(s).
 
CAM Credits
 
0.00 CAM Credit(s).
 
Florida Bar CLE Recertification Credits
 
0.00 Florida Bar CLE Recertification Credit(s).
 
Florida Bar CLE Ethics Recertification Credits
 
0.00 Florida Bar CLE Ethics Recertification Credit(s).
 
State Bar of Georgia CLE Recertification Credits
 
0.00 State Bar of Georgia CLE Recertification Credit(s).
 
State Bar of Georgia CLE Ethics Recertification credits
 
0.00 State Bar of Georgia CLE Ethics Recertification credit(s).
 
FL CE 2-20 Credits
 
0.00 FL CE 2-20 Credit(s).
 
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The Human Equation's courses may be accessed and reviewed as many times as you wish even after completion.
 
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M-F from 8:00am to 4:30pm.
 
Table of Contents
 
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Pictures/Illustrations
 
85 pictures/illustrations.
 
Interactive Learning Activities
 
21 interactive learning activities.
 
Audio Narration
 
91 audio narrations.
 
Supporting Documents
 
1 supporting documents.
 
Case laws
 
2 case laws.
 
Definitions
 
3 definitions.
 
Questions and Answers
 
17 questions and answers.
 
Video Clips
 
0 video clips.
 
Practice Quiz
 
0 practice true or false questions and 0 practice multiple choice questions.
 
Scored Exam
 
2 exam true or false questions and 13 exam multiple choice questions.
 
Printable Certificate
 
The certificate contains your name, completion date, and the certification organization's ID which you will need to claim your credit(s).
 
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Adjustable font sizes and sounds.
 
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Simply close the course when you are done and it will reopen on the last visited page on your next session.
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Managers and supervisors who purchase The Human Equation's courses to train their employees will enjoy:

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Convenient User Creation and Management
 
Hierarchy-tree based management
 
Reporting
 
Downloadable spreadsheets.
 
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Due date reminders.
 
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Significant wholesale discounts available for enterprises.