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Alcoholic Beverage Liability Training: Employees of Florida Hospitality Establishments, Online Training Suite

SKU: 406
$26.25

Alcoholic Beverage Liability Training: Employees of Florida Hospitality Establishments, Online Training SuiteEstablishments granted the right to serve alcohol in Florida are closely regulated by state, as well as by local, laws. When an establishment fails to serve alcohol responsibly, it risks not only the revocation of that right but also costly civil and administrative penalties; in some jurisdictions, employees may even be assessed criminal penalties. An establishment’s responsible alcohol service program must teach establishment employees alcohol’s physical effects, explain the legal issues surrounding alcohol service, and instruct them in the correct procedures for serving patrons at all levels of intoxication. Employees must also be trained to respond appropriately to incidents of alcohol intoxication, including knowing how to cut off alcohol service, to distinguish between valid and phony forms of identification, and to provide details for a written report should one be required.

This online training suite includes a full-length course that address all of these topics fully, enabling owners and operators of establishments in Florida to implement an effective responsible alcohol service program for their employees that complies with the requirements set out in Sections 561.701-561.706 of the Florida Statutes, known as the Florida Responsible Vendor Act, as well as three update courses required by Florida law. (Discounts are available for Enterprise Training by calling us at 1-800-521-9667.)

TARGET AUDIENCE
All employees of hospitality establishments in Florida who have contact with patrons, including servers, bartenders, bussers, barbacks, and hosts.

TIME TO COMPLETE
Full-length course: 120 minutes
Update courses: 15-25 minutes per course

PURPOSE
To ensure that employees of hospitality establishments in Florida know the techniques of responsible alcohol service that enable them to prevent alcohol consumption by underage individuals, over-consumption of alcohol by persons of legal age, and the serving of habitual alcoholics.

COURSES

  • Alcoholic Beverage Liability Training: Employees of Florida Hospitality Establishments
  • Florida Responsible Vendor Training Update: The Physical Effects of Alcohol
  • Florida Responsible Vendor Training Update: Verifying Identification
  • Florida Responsible Vendor Training Update: Managing Alcohol Service Problems Effectively



LEARNING OBJECTIVES
After completing these courses, the learner will be able to:

  • identify the conditions under which establishments and their employees become liable for the irresponsible service of alcohol and the legal penalties for doing so;
  • recognize and describe the effects of alcohol on the body;
  • implement proper procedures for the responsible sale and service of alcohol;
  • evaluate patrons to determine their level of intoxication;
  • recognize when it may be necessary to check identification to determine whether a patron is of legal age to be served alcohol and follow correct techniques for determining the authenticity of identification;
  • recognize and respond appropriately to situations involving intoxicated patrons; and
  • provide details for an incident report that documents the establishment's response to various exceptional situations.

If you're not completely satisfied with the quality of our courses, we will refund your money - guaranteed. Click here for details

TOPICS COVERED

  1. Liquor Liability Laws and the Florida Responsible Vendor Act
  2. Alcohol and Its Effects on the Body
  3. How the Body Metabolizes Alcohol
  4. Responsibilities of Alcohol Servers
  5. Procedures for Validating Patrons’ Identification
  6. Handling Alcohol Service Problems Effectively and Responding to Intoxication Incidents
  7. Documenting Incidents in Hospitality Establishments
  8. Responsibilities of Employees under Florida’s Responsible Vendor Act



FORMS INCLUDED

  • Incident Report
  • Guide for Estimating Blood Alcohol Content
  • Notice Regarding the Unlawful Sale of Alcohol to Underage Persons
  • Notice Regarding the Unlawful Sale of Tobacco Products to Underage Persons
  • Employee Policy: Use of Controlled Substances




Alcoholic Beverage Liability Training: Employees of Florida Hospitality Establishments

Breakdown of Topics Covered

  1. Alcoholic Beverage Liability Training : Employees of Florida Hospitality Establishments

    Table of Contents

    • Chapter 1: Instructions
      • Page 1
    • Course Objectives
    • Chapter 2: Introduction
      • Page 2, 3
    • Chapter 3: Liquor Liability Laws
      • Page 4
      • Liquor Liability Law
        • Page 5, 6
      • Alcohol’s Effects on the Body
        • Page 7
      • Negligence and Reasonable Care
        • Page 8, 9
      • Applying the Law
        • Page 10
      • Safe-Harbor Provisions
        • Page 11
      • Florida's Responsible Vendor Act
        • Page 12
      • Chapter Review
        • Page 13
    • Chapter 4: Alcohol and its Effects
      • Page 14
      • Alcoholic Beverages
        • Page 15
      • Alcohol’s Path through the Body
        • Page 16, 17
      • Blood Alcohol Concentration (BAC)
        • Page 18, 19
      • Blood Alcohol Concentration (BAC)
        • Page 20, 21, 22, 23
      • Drinking a Lethal Amount of Alcohol
        • Page 24
      • Determining Blood Alcohol Content
        • Page 25
      • Alcohol Metabolism
        • Page 26, 27
      • Factors Influencing Blood Alcohol Content
        • Page 28, 29
      • Factors Affecting Alcohol Absorption
        • Page 30, 31
      • Tolerance
        • Page 32
      • Tolerance
        • Page 33, 34
      • Alcohol Consumption and Medications
        • Page 35
      • Alcohol Consumption and Depression
        • Page 36
      • Alcohol and Illegal Drugs
        • Page 37, 38
      • Factors Affecting Alcohol Absorption: The Beverage Itself
        • Page 39, 40, 41, 42
      • Factors Affecting Alcohol Absorption: Rate of Consumption
        • Page 43
      • Factors Affecting Alcohol Absorption: Food
        • Page 44
      • Factors Affecting Alcohol Absorption: Food and Drink
        • Page 45, 46
      • Chapter Review
        • Page 47, 48
    • Chapter 5: Responsibilities of Servers
      • Monitoring Alcohol Consumption
        • Page 49, 50
      • Monitoring and Promoting Responsible Drinking
        • Page 51, 52, 53, 54
      • Working with a Designated Driver
        • Page 55
      • Denying Service or Admittance
        • Page 56
      • Classifying Patrons According by Intoxication Level
        • Page 57
      • Slowing Service
        • Page 58
      • Expressing Concern Discreetly
        • Page 59
      • Determining When to Intervene
        • Page 60
      • Determining Intoxication: Behaviors to Watch For
        • Page 61
      • Determining Intoxication: Behaviors to Watch For
        • Page 62
      • The Importance of Responsible Service
        • Page 63, 64
      • Chapter Review
        • Page 65, 66, 67
    • Chapter 6: Verifying Identification
      • Underage Individuals and Checking Identification
        • Page 68
      • Proper Signage
        • Page 69
      • Identifying Underage Individuals
        • Page 70
      • Florida's Identification Verification Standard
        • Page 71
      • Liability of Other Hospitality Establishment Personnel
        • Page 72
      • Identifying Underage Individuals
        • Page 73, 74
      • Recognizing False Identification
        • Page 75
      • Procedures for Checking Identification
        • Page 76, 77, 78, 79, 80
      • Denying Admission or Service to an Underage Person
        • Page 81
      • Confiscating Identification
        • Page 82
      • Serving Mixed Groups
        • Page 83, 84
      • Sale of Tobacco Products in Florida
        • Page 85
      • Sale of Tobacco Products in Florida
        • Page 86
      • Scenario: Underage Persons
        • Page 87
      • Scenario: Underage Persons
        • Page 88
      • Chapter Review
        • Page 89
    • Chapter 7: Managing Alcohol Service Problems Effectively
      • Page 90
      • Discontinuing Alcohol Service: Who Should Be Involved?
        • Page 91
      • Discontinuing Alcohol Service: How Should It Be Done?
        • Page 92
      • Discontinuing Alcohol Service: Best Practices
        • Page 93, 94
      • Responding in Violent Situations
        • Page 95, 96
      • When to Physically Restrain an Intoxicated Patron
        • Page 97, 98
      • Preventing an Intoxicated Patron from Driving
        • Page 99, 100, 101
      • Sponsoring a Designated Driver Program
        • Page 102
      • Scenario: Cutting Off Service
        • Page 103, 104
      • Chapter Review
        • Page 105, 106
    • Chapter 8: Documenting Incidents in Hospitality Establishments
      • The Importance of Documentation
        • Page 107, 108
      • Documenting Intoxication Incidents
        • Page 109, 110, 111
      • Documenting Incidents Involving Underage Persons
        • Page 112
      • Documenting Incidents Involving Law Enforcement
        • Page 113
      • Documenting Accidents or Illnesses
        • Page 114
      • Chapter Review
        • Page 115, 116
    • Chapter 9: Conclusion
      • Page 117
    • Chapter 10: Time to Review
      • Page 118
    • Exam (multiple choice)




  2. Florida Responsible Vendor Training Update: The Physical Effects of Drinking Alcoholic Beverages

    Table of Contents

    • Chapter 1: Instructions
      • Page 1
    • Chapter 2: Introduction
      • Page 2, 3
    • Chapter 3: The Physical Effects of Drinking Alcoholic Beverages
      • Page 4
      • Blood Alcohol Concentration (BAC)
        • Page 5, 6
      • Blood Alcohol Concentration (BAC)
        • Page 7, 8, 9, 10
      • Drinking a Lethal Amount of Alcohol
        • Page 11
      • Determining Blood Alcohol Content
        • Page 12
      • Alcohol Metabolism
        • Page 13, 14
      • Factors Influencing Blood Alcohol Content
        • Page 15, 16
      • Factors Affecting Alcohol Absorption
        • Page 17, 18
      • Tolerance
        • Page 19
      • Tolerance
        • Page 20, 21
      • Alcohol and Illegal Drugs
        • Page 22
      • Factors Affecting Alcohol Absorption: The Beverage Itself
        • Page 23
      • Factors Affecting Alcohol Absorption: Rate of Consumption
        • Page 24
      • Factors Affecting Alcohol Absorption: Food
        • Page 25
      • Factors Affecting Alcohol Absorption: Food and Drink
        • Page 26
      • Chapter Review
        • Page 27, 28, 29
    • Chapter 4: Conclusion
      • Page 30




  3. Florida Responsible Vendor Training Update: Verifying Identification

    Table of Contents

    • Chapter 1: Instructions
      • Page 1
    • Chapter 2: Introduction
      • Page 2, 3
    • Chapter 3: Verifying Identification
      • Page 4
      • Proper Signage
        • Page 5
      • Identifying Underage Individuals
        • Page 6
      • Florida's Identification Verification Standard
        • Page 7
      • Liability of Other Hospitality Establishment Personnel
        • Page 8
      • Identifying Underage Individuals
        • Page 9, 10
      • Recognizing False Identification
        • Page 11
      • Procedures for Checking Identification
        • Page 12, 13, 14, 15, 16
      • Denying Admission or Service to an Underage Person
        • Page 17
      • Confiscating Identification
        • Page 18
      • Serving Mixed Groups
        • Page 19, 20
      • Scenario: Underage Persons
        • Page 21
      • Scenario: Underage Persons
        • Page 22
      • Chapter Review
        • Page 23, 24, 25
    • Chapter 4: Conclusion
      • Page 26




  4. Florida Responsible Vendor Training Update: Managing Alcohol Service Problems Effectively

    Table of Contents

    • Chapter 1: Instructions
      • Page 1
    • Chapter 2: Introduction
      • Page 2, 3
    • Chapter 3: Managing Alcohol Service Problems Effectively
      • Page 4
      • Discontinuing Alcohol Service: Who Should Be Involved?
        • Page 5
      • Discontinuing Alcohol Service: How Should It Be Done?
        • Page 6
      • Discontinuing Alcohol Service: Best Practices
        • Page 7, 8
      • Responding in Violent Situations
        • Page 9, 10
      • When to Physically Restrain an Intoxicated Patron
        • Page 11, 12
      • Preventing an Intoxicated Patron from Driving
        • Page 13, 14, 15
      • Sponsoring a Designated Driver Program
        • Page 16
      • Scenario: Cutting Off Service
        • Page 17, 18
      • Chapter Review
        • Page 19, 20, 21
    • Chapter 4: Conclusion
      • Page 22