As cash-intensive businesses with higher-than-average employee turnover, hospitality establishments are particularly vulnerable to both robbery and employee theft, sometimes leaving even well-patronized establishments in the red. But establishment operators and their management staff, through a combination of procedural and technological interventions, can do much to secure their businesses against the threats of robbery and theft; they must also have a trained staff that knows how to respond in the event that a crime does occur on the premises. This course instructs operators and managers in effective policies, practices, and measures that they can readily implement to ensure the security of their establishments, employees, and patrons (Discounts are available for Enterprise Training by calling us at 1-800-521-9667).
TARGET AUDIENCEManagers and supervisors of hospitality establishments
TIME TO COMPLETE75 minutes
PURPOSETo teach managers and supervisors of hospitality establishments how to reduce the risk of robbery and employee theft.
LEARNING OBJECTIVESAfter completing this course, the learner will be able to:
- identify the potential risks hospitality establishments face of robbery and employee theft;
- implement policies and procedures for reducing and/or preventing the risk of robbery;
- implement and instruct employees in the correct procedures to follow during and after a robbery; and
- implement policies and procedures that can prevent or reduce employee theft.
TOPICS COVERED
- An Overview of Hospitality Establishment Security Risks
- Developing and Implementing a Security Policy
- Securing the Interior and Exterior of the Premises against Robbery
- Procedures that Minimize the Risk of Robbery
- Responding to Robbery
- Preventing Employee Theft
FORMS INCLUDED
Witness Description Form