Establishing Performance Standards: What Standards Work Best for You? Online Training

Conducting performance appraisals is one of a manager’s least favorite activities.  They are lengthy, time-consuming, and can be very frustrating at times. The benefits, however, are enormous.  If done properly, performance appraisals can help the company and the employee increase satisfaction, productivity, and professional growth. This course provides step-by-step instructions on how to help your employees define their goals, develop effective work plans, and improve their overall performance standards.

TARGET AUDIENCE
Managers/Supervisors/Risk Management & HR Professionals

TIME TO COMPLETE
90 minutes

PURPOSE
To help managers and supervisors understand the performance appraisal process so they can better assist employees in defining goals, establishing work plans, and improving overall work performance.

LEARNING OBJECTIVES
After completing this course, the learner will be able to:

• distinguish performance goals from standards;
• describe the three stages of the performance management appraisal process;
• identify the three rating methods of a performance appraisal system (category, comparative, and special methods) and give examples for each;
• recount the steps taken when reviewing the performance appraisal with the employee;
• list the most prevalent errors that can occur when conducting a performance appraisal; and
• identify obstacles that can arise when completing a performance appraisal.

TOPICS COVERED
1. What is the Performance Management Process?

• Purpose
• Stages

2. What is a Performance Appraisal?

• Purpose
• Rating Methods
• Review Process
• Common Errors and Pitfalls

FORMS INCLUDED

• Performance Appraisal Form
• Performance Management Policy and Procedures
• Sample Work Plan

ACCREDITATION
HR CERTIFICATION INSTITUTE
This program has been approved for 1.50 recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.  For more information about certification or recertification, visit the HR Certification Institute homepage at www.hrci.org.

The State Bar of Georgia
The State Bar of Georgia has accredited this course for 1.50 hours of Regular CLE credits. For more information about CLE credits, visit The State Bar of Georgia homepage at www.gabar.org.