Establishments granted the right to serve alcohol in Florida are closely regulated by state, as well as by local, laws. When an establishment fails to serve alcohol responsibly, it risks not only the revocation of that right but also costly civil and administrative penalties; in some jurisdictions, employees may even be assessed criminal penalties. An establishment’s responsible alcohol service program must teach establishment employees alcohol’s physical effects, explain the legal issues surrounding alcohol service, and instruct them in the correct procedures for serving patrons at all levels of intoxication. Employees must also be trained to respond appropriately to incidents of alcohol intoxication, including knowing how to cut off alcohol service, to distinguish between valid and phony forms of identification, and to provide details for a written report should one be required.
This
online training suite includes a full-length course that address all of these topics fully, enabling owners and operators of establishments in Florida to implement an effective responsible alcohol service program for their employees that complies with the requirements set out in Sections 561.701-561.706 of the Florida Statutes, known as the Florida Responsible Vendor Act, as well as three update courses required by Florida law. (Discounts are available for Enterprise Training by calling us at 1-800-521-9667.)
TARGET AUDIENCE
All employees of hospitality establishments in Florida who have contact with patrons, including servers, bartenders, bussers, barbacks, and hosts.
TIME TO COMPLETEFull-length course: 120 minutes
Update courses: 15-25 minutes per course
PURPOSE
To ensure that employees of hospitality establishments in Florida know the techniques of responsible alcohol service that enable them to prevent alcohol consumption by underage individuals, over-consumption of alcohol by persons of legal age, and the serving of habitual alcoholics.
COURSES- Alcoholic Beverage Liability Training: Employees of Florida Hospitality Establishments
- Florida Responsible Vendor Training Update: The Physical Effects of Alcohol
- Florida Responsible Vendor Training Update: Verifying Identification
- Florida Responsible Vendor Training Update: Managing Alcohol Service Problems Effectively
LEARNING OBJECTIVESAfter completing these courses, the learner will be able to:
- identify the conditions under which establishments and their employees become liable for the irresponsible service of alcohol and the legal penalties for doing so;
- recognize and describe the effects of alcohol on the body;
- implement proper procedures for the responsible sale and service of alcohol;
- evaluate patrons to determine their level of intoxication;
- recognize when it may be necessary to check identification to determine whether a patron is of legal age to be served alcohol and follow correct techniques for determining the authenticity of identification;
- recognize and respond appropriately to situations involving intoxicated patrons; and
- provide details for an incident report that documents the establishment's response to various exceptional situations.
TOPICS COVERED- Liquor Liability Laws and the Florida Responsible Vendor Act
- Alcohol and Its Effects on the Body
- How the Body Metabolizes Alcohol
- Responsibilities of Alcohol Servers
- Procedures for Validating Patrons’ Identification
- Handling Alcohol Service Problems Effectively and Responding to Intoxication Incidents
- Documenting Incidents in Hospitality Establishments
- Responsibilities of Employees under Florida’s Responsible Vendor Act
FORMS INCLUDED- Incident Report
- Guide for Estimating Blood Alcohol Content
- Notice Regarding the Unlawful Sale of Alcohol to Underage Persons
- Notice Regarding the Unlawful Sale of Tobacco Products to Underage Persons
- Employee Policy: Use of Controlled Substances